Privacy Policy

1. Introduction

Welcome to Pocket Bazaar ("we," "our," or "us"). Pocket Bazaar is operated by T Minus Tech. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (collectively, the "Service").

By using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not use the Service.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Account Information: Name, phone number, email address when you register for an account.
• Profile Information: Profile details you choose to provide, including profile photo.
• Address Information: Delivery addresses you save in the application.
• Store Information (Sellers): Store name, description, category, operating hours, location, and contact details.
• Product Information (Sellers): Product listings, images, pricing, and inventory data.

2.2 Automatically Collected Information

• Location Data: With your permission, we collect your device's GPS location to show nearby stores, calculate delivery distances, and enable delivery tracking.
• Device Information: Device type, operating system, unique device identifiers, and push notification tokens.
• Usage Data: App usage patterns, features accessed, and interaction data.

2.3 Transaction Information

• Order Details: Items ordered, order amounts, delivery addresses, and order status history.
• Payment Information: Payment method selected (e.g., Cash on Delivery). We do not store credit card or bank account details.

3. How We Use Your Information

We use the information we collect to:

• Create and manage your account
• Process and fulfill orders
• Provide location-based services, including nearby store discovery
• Enable real-time delivery tracking
• Send push notifications about order updates, delivery status, and promotions
• Facilitate communication between customers, sellers, and delivery partners
• Improve and personalize the Service
• Ensure the security and integrity of the Service
• Comply with legal obligations

4. Information Sharing and Disclosure

We may share your information in the following situations:

• With Sellers and Delivery Partners: To facilitate order fulfillment and delivery, we share relevant order and location details with the respective seller and delivery partner.
• Service Providers: We may share information with third-party vendors who perform services on our behalf, such as SMS verification, push notifications, and cloud hosting.
• Legal Requirements: We may disclose information if required by law, regulation, or legal process.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.

We do not sell your personal information to third parties.

5. Third-Party Services

Our Service may use the following third-party services:

• Google Maps: For location services, store discovery, and delivery tracking.
• Expo Push Notifications: For sending push notifications to your device.
• Firebase: For analytics and crash reporting.

Each of these services has its own privacy policy governing the use of your information.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with the Service. We may retain certain information as required by law or for legitimate business purposes, such as order history for accounting and dispute resolution.

You may request deletion of your account and associated data by contacting us at the email address provided below.

7. Data Security

We implement industry-standard security measures to protect your information, including:

• Encrypted data transmission (HTTPS/TLS)
• Secure token-based authentication (JWT)
• OTP-based phone verification
• Secure storage of credentials on your device
• Regular security assessments

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

8. Your Rights and Choices

You have the following rights regarding your information:

• Access and Update: You can access and update your personal information through your profile settings in the app.
• Location Permissions: You can enable or disable location services through your device settings. Note that disabling location may limit app functionality.
• Push Notifications: You can manage notification preferences through your device settings.
• Account Deletion: You may request deletion of your account by contacting us at support@pocketbazaar.co.in.
• Data Portability: You may request a copy of your personal data in a structured format.

9. Children's Privacy

Our Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can take appropriate action.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us: